1. Turn it on with the rear power switch, then the power button. Press Preset Massage for an automatic session, or build your own from the zone buttons.
2. Every zone has its own on/off button: Shoulder / Arm and Hip / Leg airbags, Neck / Back rollers, Foot / Buttocks rollers, plus All Airbags and All Rollers to toggle everything at once.
3. Adjust with Pressure + / − (airbags), Speed + / − (rollers), and Forward/Reverse to change massage direction.
4. Lay Down reclines into zero gravity, Rise Up returns to the start position, Zero Gravity toggles the weightless recline, Heat toggles warmth, and Time adds session time.

1. Flip the power switch at the back to "I", then press the power button on the pad. The chair reclines to its starting angle, scans your body shape, then runs the default "Relax Massage" program for 20 minutes.
2. Pick one of the five automatic programs on the pad.
3. Or press Manual to pick a technique, then adjust Speed, Width and position (Up / Down).
4. Air Intensity sets airbag strength 1-3. Part of the Whole switches between full-body and targeted massage.
5. Back Up / Back Down recline or raise the chair. Release at the angle you like and it locks. Zero Gravity is one press. Sole Roller and Heating toggle the foot rollers and heat. Time extends your session.

1. Hold the On/Off key about 3 seconds. The chair reclines, runs a body detection scan, then starts the default "President Health" program for 20 minutes.
2. Voice control: say "Hello Nana" or "Hello Pretty", then say any command shown on the screen. The screen language switches between English and Chinese in Voice Selection.
3. Pick one of the twelve automatic programs on the screen.
4. Or use Manual mode to pick a technique, then adjust Speed and Amplitude.
5. Shoulder Adjustment + / − fine-tunes the shoulder roller position (3 levels) if the scan sits too high or low.
6. Wellness sensor: rest a finger on the sensor for about 1 minute to see blood oxygen, heart rate and blood pressure on screen. These are for reference only. The chair is not a medical device.
7. Session time: 10, 20 or 30 minutes. Zero Gravity, Heating, Foot Roller and Backrest/Leg lift each have their own keys.

1. Bliss Pro: the roller pressure doesn't adjust. Put a blanket or wear a hoodie between you and the backrest. The airbag Pressure − and Speed − buttons help too.
2. Serenity: press Air Intensity to turn the airbags down (levels 1-3), or use Manual pressure to switch air pressure off.
3. Nirvana: lower the Airbag Strength (levels 1-3), Massage Speed or Massage Amplitude on the touchscreen.

1. Bliss Pro and Serenity: with the chair on, search for "GH Massage chair" on your phone and pair with code 8888.
2. Nirvana: pairing runs through its touchscreen settings. If you can't find it there, reply to any email from us and we'll walk you through it.

1. Use two people and lift by the armrests on both sides.
2. Bliss Pro and Serenity have wheels at the back you can tilt onto.
3. Nirvana: don't roll it on floors that damage easily. It weighs 187 lbs.
4. Never move a chair with someone in it, and never drag it by the power cord.

Email support@forwardfurniture.ca and we'll get a replacement piece sent out as fast as we can.

Take a photo and let us know within 24 hours.

Unpack everything within 48 hours and check every piece. If something is damaged or missing, email us photos and your order number within those 48 hours.

Reply today and we'll track it down. Orders with more than one item can also arrive in separate shipments.

1. Unplug it first, then wipe it with a soft, slightly damp cloth. No solvent cleaners.
2. If the power cord is ever damaged, stop using the chair. It must be replaced with the maker's own cord, and we can arrange this.

Reply to any email from us with a photo of your remote or screen, and we'll help you find it.