Build your bed one step at a time.
Watch it once first. The written steps follow the same order.
Watch the installation videoPrefer paper? The assembly instructions (PDF) have the parts list, the hardware chart and every step diagram.
Installation video: https://drive.google.com/file/d/1CfBXEViNRxNClkhWtbY5Xh0uAbtYx_zi/view
Assembly instructions: https://cdn.shopify.com/s/files/1/0671/8698/3234/files/olivia-cabinet-bed-assembly-instructions.pdf


Hardware letters (A, B, C) match the labels in your printed manual.
Cam locks turn clockwise. Check the direction before you force it.
Fold the platform all the way up until the spring latch clicks and holds it.
Take a photo and let us know within 24 hours.
Unpack everything within 48 hours and check every piece. If something is damaged or missing, email us photos and your order number within those 48 hours.
Reply today and we'll track it down. Orders with more than one item can also arrive in separate shipments.
Tell us where you're stuck. A photo of the step helps, and we'll walk you through it.
For a claim, email us your order number and a photo or video. We handle it with the manufacturer for you.