Your sauna comes in panels. All the hardware is in the boxes. You need at least 2 people. Don't try it alone.
Watch it once first.
Watch the assembly videoPrefer paper? The full manuals are in Warranty + help.
Assembly video: https://youtu.be/-WlogAg2Si0
General information from the manual, not medical advice. When in doubt, ask your doctor first.
Open the vent on the ceiling to let fresh air in.
Take a photo and let us know within 24 hours.
Unpack everything within 48 hours and check every piece. If something is damaged or missing, email us photos and your order number within those 48 hours.
Reply today and we'll track it down. Orders with more than one item can also arrive in separate shipments.
Wipe the bench and floor with a clean, lightly damp towel. No cleaning agents inside. Scratches on the wood can be hidden with a little furniture polish or oil.
For a claim, email us a photo or video and your order number. We handle it with the manufacturer for you.