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Frequently Asked Questions
How fast is delivery to my city?
Most orders process within 1–2 business days, then take about 9–14 business days in transit with standard shipping (5–9 with express) — so most in-stock items land in roughly 2–3 weeks across Western Canada. Special-order and freight items can take longer; we always confirm a realistic window before you check out.
How does 0% financing work?
We offer 0% financing through Flexiti on qualifying purchases — split your total into equal monthly payments with no interest. Just apply at checkout; approval takes a couple of minutes and there is no obligation to buy.
What if it doesn’t fit or I change my mind?
In-stock online orders can be returned for store credit within 30 days of delivery, as long as the item is unused and in its original box. Every piece is also backed by our 1-year warranty on top of the manufacturer’s terms.
Can I pick it up or see it in person first?
Yes. All three of our showrooms — Kelowna, Calgary, and Edmonton — have pieces you can see and sit on in person before you buy. If you’d rather skip delivery, contact us before checkout and we’ll arrange picking up your order at the store closest to you.
How does the 1-year warranty work if something breaks?
Every Forward Furniture piece is backed by our own 1-year warranty against manufacturing defects in parts and workmanship, starting from your delivery date — on top of the manufacturer’s own warranty, which is honoured separately according to its terms. If something breaks, contact us with photos of the issue and we’ll work with you to repair, replace, or send parts.
Do you deliver to my floor / set it up?
Standard delivery ships right to your door (about 2–3 weeks). If you’d like it carried in, placed in the room of your choice, and unpacked, optional White Glove (in-home delivery + setup) is also available — since it depends on the item, exact delivery costs are always shown at checkout.
More about living room furniture
Forward Furniture Living Room Furniture Canada
Create an inviting and comfortable living space with Forward Furniture's broad selection of living room furniture. As a leading provider in Canada, we offer an extensive range of stylish and functional pieces, from sectionals and massage chairs to coffee tables and more.
Sectionals
Transform your living room into a haven of relaxation with our selection of sectionals. These versatile pieces offer ample seating and add a touch of sophistication to your space. Designed with comfort and style in mind, our sectionals are available in a variety of designs, colors, and fabrics to match any decor.
Massage Chairs
For the ultimate relaxation experience in your living room, consider one of our state-of-the-art massage chairs. These chairs are designed with advanced technology that mimics the hands of a professional masseuse, helping to alleviate stress and muscle tension right in the comfort of your home. A massage chair isn't just a piece of furniture, but a personal wellness hub within your living space.
Coffee Tables
No living room is complete without a coffee table at its center. Our coffee tables are both practical and stylish, providing a place to set drinks, store magazines, or display decorative pieces. Available in a wide range of designs, from contemporary to traditional, you're sure to find a coffee table that complements your living room's decor.
More Living Room Essentials
Beyond these, Forward Furniture offers a multitude of other living room essentials, such as sofas, recliners, end tables, and entertainment units. These pieces are crafted to meet our exacting standards for quality, durability, and style, ensuring they will serve as a stunning addition to your living room.
At Forward Furniture, we strive to offer you a comprehensive selection of living room furniture that combines style, comfort, and function. Visit us today to explore our exceptional living room furniture range and create a space that truly feels like home.
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