Contact Us

Contact

Talk to a real person.

Questions about a piece, an order, or a delivery — the same team that sells and ships it is the one that answers.

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Call us

(236) 763-0673

Monday to Sunday, 10am – 6pm. Closed public holidays.

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Email us

support@forwardfurniture.ca

We answer seven days a week. Over public holidays, please allow 2 – 3 business days.

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Visit a showroom

Kelowna · Calgary · Edmonton

Come sit on it, open it, and ask us anything. No appointment needed.

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Quick answers

Most questions are answered here

Save yourself the wait — these cover the things we're asked most.

Shipping & deliveryTimelines, fees and what to expect on delivery day Returns & refundsWindows, conditions and how to start a return Claims & warrantyDamaged, missing or defective items FAQsAssembly, materials, care and everything else
Our showrooms

Come see it in person

Kelowna showroom: open daily 10am – 6pm.

Forward Furniture Kelowna showroom
Kelowna
British Columbia
★ 4.7 · Google reviews
2495 Enterprise Way #105
Kelowna BC
(778) 760-0428
Get directions Shop Kelowna
Forward Furniture Calgary showroom
Calgary
Alberta
★ 4.8 · Google reviews
6125 12 St SE #2
Calgary AB
(236) 766-5687
Get directions Shop Calgary
Forward Furniture Edmonton showroom
Edmonton
Alberta
★ 4.8 · Google reviews
12019 160 St NW
Edmonton AB
(866) 633-9627
Get directions Shop Edmonton
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