Collection: Living Room > Ottomans

Most orders process within 1–2 business days, then take about 9–14 business days in transit with standard shipping (5–9 with express) — so most in-stock items land in roughly 2–3 weeks across Western Canada. Special-order and freight items can take longer; we always confirm a realistic window before you check out.

We offer 0% financing through Flexiti on qualifying purchases — split your total into equal monthly payments with no interest. Just apply at checkout; approval takes a couple of minutes and there is no obligation to buy.

In-stock online orders can be returned for store credit within 30 days of delivery, as long as the item is unused and in its original box. Every piece is also backed by our 1-year warranty on top of the manufacturer’s terms.

Yes. All three of our showrooms — Kelowna, Calgary, and Edmonton — have pieces you can see and sit on in person before you buy. If you’d rather skip delivery, contact us before checkout and we’ll arrange picking up your order at the store closest to you.

Every Forward Furniture piece is backed by our own 1-year warranty against manufacturing defects in parts and workmanship, starting from your delivery date — on top of the manufacturer’s own warranty, which is honoured separately according to its terms. If something breaks, contact us with photos of the issue and we’ll work with you to repair, replace, or send parts.

Standard delivery ships right to your door (about 2–3 weeks). It is a curbside service, so we do not currently carry items inside or set them up in the room, which is worth planning for if the piece is heavy. Exact delivery costs are always shown at checkout.